Metrics and Measuring Success
If you can’t measure it, you can’t learn from it.
What Makes a Good Metric?
- Actionable
- Understandable
- Tied to outcomes
- Resistant to gaming
Common Metric Types
- North Star Metric
- Leading indicators
- Lagging indicators
- Health metrics
Vanity Metrics to Avoid
- Page views without context
- Downloads without activation
- Likes without retention
Key Takeaways
- Metrics guide behavior
- Fewer metrics are better
- Measure learning, not just results